Terms & Conditions

Welcome to FastConnectLLC. These Terms & Conditions govern your use of our website and services. By accessing, browsing, or purchasing from our website, you agree to be bound by these terms. If you do not agree, you should not use our website.

1. General Information

This website is operated by FastConnectLLC. Throughout the site, the terms “we,” “us,” and “our” refer to FastConnectLLC.

Business Address:
53 Robinwood Ave
Hempstead, NY 11550
United States

Contact Information:
Email: contact@fastconnectllc
Phone: +1 (516) 558-4985

We reserve the right to update, modify, or replace these Terms & Conditions at any time without prior notice.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or using the website under parental/guardian supervision
  • All information you provide is accurate and complete
  • You will use this website only for lawful purposes

3. Products & Services

FastConnectLLC offers custom and premium T-shirts, including:

  • Printed Tees
  • Custom Tees
  • Handcrafted Tees
  • Streetwear & Designed Apparel

We reserve the right to:

  • Limit quantities of any product
  • Modify or discontinue products at any time
  • Refuse service to any user for any reason

We aim to ensure all product descriptions, images, and pricing are accurate, but we do not guarantee error-free content.

4. Orders & Payments

By placing an order, you agree that:

  • All billing and shipping information provided is accurate
  • You are authorized to use the selected payment method

We reserve the right to cancel or refuse any order in cases of:

  • Suspected fraud or unauthorized activity
  • Pricing or listing errors
  • Product unavailability
  • Incorrect billing or shipping information

If an order is canceled after payment, a full refund will be issued.

5. Shipping & Delivery

  • Delivery times are estimates and may vary depending on location and external factors
  • We are not responsible for delays caused by shipping carriers, customs, or incorrect addresses
  • Customers are responsible for providing accurate shipping details

6. Returns, Refunds & Exchanges

6.1 Return Eligibility (30 Days)

You may request a return within 30 days of delivery if:

  • The item is damaged or defective
  • You received the wrong product
  • The item is unused and in original condition

Requirements:

  • Proof of purchase is required
  • Product must be in original condition

Non-returnable items:

  • Used or worn T-shirts
  • Custom-designed or personalized items
  • Final sale or clearance items

6.2 Return Process

To request a return, contact us within 48 hours of receiving a damaged or incorrect item.

Provide:

  • Full Name
  • Order Number
  • Reason for return
  • Photos (if applicable)

Email: contact@fastconnectllc
Phone: +1 (516) 558-4985

Important: Do not send items back without approval.

6.3 Return Shipping

  • Customers are responsible for return shipping unless the error is ours
  • Use a trackable shipping service
  • We are not responsible for lost returns

6.4 Refunds

  • Refunds are processed after inspection
  • Approved refunds are issued within 5–10 business days
  • Shipping charges are non-refundable unless the return is our fault

6.5 Exchanges

Exchanges are only available for damaged, defective, or incorrect items.

6.6 Order Cancellation

  • Orders may be canceled within 12 hours if not processed
  • After shipping, standard return policy applies

6.7 Late or Missing Refunds

If you have not received your refund:

  • Check your bank account
  • Contact your payment provider
  • Contact your bank

If still unresolved, contact us at contact@fastconnectllc

7. Intellectual Property

All website content including logos, designs, text, graphics, and images are the property of FastConnectLLC and are protected by copyright laws.

You may not:

  • Copy, reproduce, or redistribute content without permission
  • Use our brand name, logo, or materials without authorization

8. Limitation of Liability

To the maximum extent permitted by law, FastConnectLLC is not liable for:

  • Indirect or consequential damages
  • Loss of profits, revenue, or data
  • Website interruptions or delays

Our total liability shall not exceed the amount paid for the purchased product.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to hack or disrupt the website
  • Provide false or misleading information
  • Engage in fraudulent transactions or chargebacks

Violations may result in restricted access.

10. Third-Party Links

Our website may contain third-party links. We are not responsible for their content, policies, or practices.

11. Privacy

Your use of this website is also governed by our Privacy Policy.

12. Governing Law

These Terms are governed by the laws of the United States and the State of New York.

Any disputes shall be resolved in the courts of New York.

13. Changes to Terms

We may update these Terms at any time. Updates will be posted on this page with a revised date.

14. Contact Information

FastConnectLLC
53 Robinwood Ave
Hempstead, NY 11550
United States

Email: contact@fastconnectllc
Phone: +1 (516) 558-4985